Welcome to Nelson Medical Practice
Hello and welcome to our website. We’ve packed it full of useful information in a very easy to use format with the added benefit of several online functions. If you’re new to the area, have a look at our opening times and complete an online registration application which can be found at:
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Team Update
We are delighted to announce that we have recruited two new receptionists/care navigators to our team. This will bring the number of receptionists in Practice up to eleven which will provide a quicker service for our patients.
Mariya and Samanatha are busy training up on all the different areas of General Practice at the moment but they will shortly be available to help our patients.
16th April, 2025
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15th May, 2025 - PRACTICE CLOSED IN THE AFTERNOON
All GP Practices in East Lancashire are closed today from 1pm - 6:30pm for Protected Learning Time. This enables Practices to provide dedicated training to their staff and to discuss and plan ways that will allow them to improve services, meet demand and support the wellbeing of staff.
For all life-threatening medical emergencies please phone 999.
If you feel your request is urgent and cannot wait until the following day, please phone the surgery and follow the instructions on the answerphone message.
For all routine requests for results, appointments, prescriptions, and general queries please contact us on Thursday 6th March, 2025.
16th April, 2025
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FAILURE TO ATTEND APPOINTMENTS
We aim to provide all our patients with the best possible service and to achieve this we need your co-operation.
If you are unable to keep your appointment, please make every effort to cancel it well in advance so that it may be offered to someone else. Non-attendance and cancellations at short notice without a valid reason deprives other patients of essential medical services.
Between 1st April 2024 and 30th March, 2025, 6841 appointments were not attended. (Data from GPAD - General Practice Appointments Data)
16th April, 2025
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BEAT THE STREET - WINNERS 2024
The Practice is delighted to be confirmed as the winners of the Beat the Street Competition for GP Practices which took place between September and the end of October. On Saturday 30th November, the Practice was invited to attend a presentation where a trophy and a certificate was awarded to the team.
3rd December, 2024
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A New Way to Register with this Practice
If you would like to register with our Practice, please click on the link below:
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New Service
Did you know…? We are participating in a new approach to improve access for patients to GP appointments. The aim is to direct patients to the most appropriate healthcare professional, which may be a GP or a pharmacist.
If your symptoms could be resolved by a booked consultation with the pharmacist instead of the GP, you will be given a same-day referral to a pharmacy of your choice. We think this is a good thing. Once you see how great your local pharmacist is – they are highly trained and skilled clinicians experienced in treating minor illnesses – we don’t think you’ll look back.
This will also help us to free up GP appointments for people with more complex health needs and ensure that everyone gets treated at the right time, by the right healthcare professional.
We are keen to hear what you think and will be listening to your comments and feedback about your experience of using this service
1st November, 2023
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LATE FOR YOUR APPOINTMENT?
A common reason for our clinicians running late is that some patients do not attend on time. Please note, you may not be seen if you are more than 10 minutes late for your appointment.
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Corona Virus - Covid 19
For all the latest guidance please see our link under further information to the right of this page.
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NHS Numbers
A new online service is now available to help our patients find their NHS number. Predictably called find your NHS Number, this service is for anyone living in England who has forgotten or does not know their NHS Number.
https://www.nhs.uk/nhs-services/online-services/find-nhs-number/
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ACCESS ALL AREAS
Existing patients can enjoy access to our wide range of services at the touch of a button. Whether managing your appointment or ordering a repeat prescription you can now do both without leaving your home. Try one of the to see which one works best for you:
The MyGP App
The FREE MyGP app lets you book GP appointments, order repeat prescriptions and set up medication reminders on your smartphone.
How do I access it?
The myGP app is free to download from the App Store and Google Play.
The NHS APP
Owned and run by the NHS, the NHS App is the simple and secure way to access a range of NHS services on your smartphone or tablet.
You must be aged 13 or over and be registered with a GP surgery in England.
The NHS App has recently been redesigned to make it simpler and easier to access NHS services.
Some items have moved within the App, but all the health services you need are still available. Your settings will remain the same before and after the update too.
The new, user-friendly version of the NHS App will start to be available from December 11th, making it easier to:
- order repeat prescriptions
- book appointments
- access 111 Online
- view your GP record
- Check your symptoms
- View information such as your allergies and your current and past medicines.
- and much more…
Need some help using the NHS App? Use the in-app Help feature or visit nhs.uk/nhs-app for guidance.
Please click on the following link for further details.
https://m.youtube.com/watch?v=4nRhmJ_tlI4
6th December, 2023
Your Health in Safe Hands
The team are here to provide all patients with a professional and caring healthcare experience in friendly and personal surroundings. With discretion and confidentiality guaranteed your welfare is safe, secure and in good hands.
(Site updated 16/04/2025)